If you have a basic phone system or a sophisticated PBX, you shouldn’t get a busy tone when your customers call your company. Whether you use Voice over IP (VoIP) technology or not, the ability to be reached is as critical as ever. PBX features are now available to small businesses using cloud-based VoIP phone systems, which are affordable and powerful.
VoIP Is a Good Choice for Businesses
Australia’s copper line network has been shut down. The nbnTM is not required to be switched at once, but businesses will have up to 18 months to choose between switching to the nbn and VoIP, or using mobile for internet access. The old network will still be used for some services, but most telephone systems won’t. This would be a perfect time to start researching the new NBN-compatible Business phone system if you haven’t yet switched to VoIP. Brisbane, for example, has already been covered by the NBN rollout.
Several popular products use VoIP, including Slack, Zoom, Microsoft Teams, WhatsApp, and Skype. This technology isn’t new, but it is being adopted more widely. The following are several reasons you could adopt VoIP for your business:
- A range of VoIP plans and phone systems are available, depending on your requirements. Calling to any number in the nation or internationally is generally included with unlimited plans. Your phone system and the internet system can both be connected to the same NBN TM connection.
- The flexibility of your phone system and plan allows you to customize it to meet your needs, including the number of active lines. VoIP systems can be easily expanded or downsized as your company grows, and most of them can grow with your company without having to be replaced.
- Businesses can utilize VoIP features such as call forwarding, auto receptionists, and hunt groups that they may not find in a traditional PBX solution.
- You can easily switch to a VoIP phone system without any installation requirements and with plug-and-play handset compatibility. As well as porting your current numbers over, you can also set up a virtual number system.
Reliability of VoIP
Business VoIP has had many years to improve, which has resulted in extremely reliable service. With NBN50, your calls will always be of the highest quality thanks to the business-grade connection. You can avoid disruptions caused by power and nbnTM outages by adding a UPS and a 4G backup system to your system.
Is VoIP Phone System Easy to Get?
An NBN connection is a prerequisite for migrating to a VoIP phone system in your business. The recommended internet speed for concurrent calls and normal internet use is at least 50 Mbps. Developing an understanding of VoIP providers, phone systems they offer, and plans they offer will be the next step. TM and VoIP services do not need to be provided by the same provider, but using the same one may give you better support and result in lower costs. Whenever you subscribe to either a Business One Voice Plan or Business One Commander Phone Plan along with a Business One Broadband plan, your first line is free. This saves you $45 per month.